Gifts.com Complaint

Gifts.com Complaint

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Gifts.com Horrific - Wish I had read the reviews before buying


Gifts.com : Horrific customer service (actually there IS no customer service). Recording says they open at 8am, phone lines are still not open by 9:15am. After being disconnected from the hold queue after timing out (15 minutes?) four times, I finally got in touch with someone who was so inept as to not even be able to locate my order using the order number I was emailed. Transferred to some shipping department they were also useless and could not locate either a tracking number or an order number. As soon as charges for my two gifts fall out of "Pending" on my Amex I'm disputing them.


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